Social proof
11 Five-Star Reviews from Lake in the Hills Homeowners
Every review below is verbatim from our Google profile. We have not edited, trimmed or written a single one of them — including the owner responses.
- 5.0 average rating
- 11 Google reviews
- Plumbing, ponds & water features
What customers mention most
- Professionalism6×
- Quality6×
- Responsiveness5×
- Value5×
- Punctuality4×
These are the structured attribute tags customers selected on their own Google reviews — not categories we chose.
Unedited
Every review, in the customer's own words
Sorted newest first. One customer left a rating with attributes and no written text — we have included it here rather than quietly dropping it, because the review count on this page should match the one on Google.
- Plumbing
Matt is always great to work with. He's an expert in the field of plumbing, and we've never been disappointed in the work we've hired him to do. Matt is also very creative when it comes to water landscape design. He's easy to work with in meeting your budget and design needs.
D Clem
Local Guide · 39 reviews · 8 photos · May 2024
- General
I have used them on a few projects. Always a great job and a fair price. Would definitely recommend.
Mike Mowrer
1 review · March 2024
- Pond & Water Feature
We had Matt come out and clean our pond. He made it look amazing. He was professional and determined to make a mucky dirty pond look crystal clear. We will definitely request his services again. Thanks Matt!!!!
Sharon Mrowiec
6 reviews · July 2023
- Pond & Water Feature
Highly knowledgeable and builds beautiful water features!
- Quality
- Professionalism
- Value
Response from Artisan Water Group
Thank you for the kind words, we love our customers.
Andrew Hedman
8 reviews · October 2022
- General
Great kind guy. Definitely takes pride in his work. Very happy customer.
Patty Zieman
1 review · September 2022
- Pond & Water Feature
We couldn't be more pleased with the waterfall stream Matt designed and built! We get compliments from everyone who visits. 10/10 would recommend!
- Responsiveness
- Punctuality
- Quality
- Professionalism
- Value
Response from Artisan Water Group
It was a pleasure working with you guys, I know it will bring you years of relaxation and memories. Welcome to our water feature family.
Amy S
4 reviews · August 2022
- General
Awesome company, strong work ethic and true to their word!!! Highly recommended.
- Responsiveness
- Punctuality
- Quality
- Professionalism
- Value
Dan Put
5 reviews · 14 photos · July 2022
- Pond & Water Feature
Matt did a great job of rebuilding our existing pond in the waterfall area, creating a stream 3 steps high. The pond, about 8' x 18' has never looked more beautiful. He took the existing falls area and curved it to flow down a new mound which he created and added some additional boulders and slabs to enhance the look. We absolutely love it. Beautiful and peaceful. Matt was very professional and his training from Aquascape was very evident along with his plumbing background. His price was fair and his work was well done. We also had Matt clean the pond first and he did an excellent job of that as well. He rearranged the rocks after washing them and cleaning debris from the pond. The fish were kept in a large portable pool using the water from the pond (to prevent fish from being overly shocked) while he and another guy did the cleanout. He also treated the pond with healthy bacteria. Matt was prompt and got the job done in one day.
- Responsiveness
- Punctuality
- Quality
- Professionalism
- Value
Response from Artisan Water Group
Thank you for the kind words, Anita. It was a pleasure doing the work for you and Steve. I hope you enjoy that waterfall more now that it is facing the patio. Happy ponding.
Anita Stayner
Local Guide · 33 reviews · 16 photos · June 2022
- General
Matt is very knowledgeable and was very professional. Will be using his services again in the future.
- Responsiveness
- Punctuality
- Quality
- Professionalism
- Value
adam carey
4 reviews · May 2022
- General
They do exactly what they say they're going to do, couldn't recommend them more highly. Green light!
- Responsiveness
- Quality
- Professionalism
Zara Graham
6 reviews · April 2022
- Pond & Water Feature
Five-star rating left without written comments.
- Responsiveness
- Punctuality
- Quality
- Professionalism
- Value
Amen Corner Ponds
6 reviews · March 2022
A note on our reviews
Why so many of them are about ponds
Backyard water features are memorable. People photograph them, show them to guests, and write about them. A water heater that quietly works for twelve years does not generate the same enthusiasm — which is the nature of plumbing rather than a reflection of the work.
What the reviews do consistently show is how we operate: prompt, fair pricing, clean work, and doing exactly what we said we would do. That applies whether the job is a three-step waterfall or a battery backup sump pump installed before spring.
Be the next one
Find out why our customers keep coming back
Free written estimates on non-emergency work, a real person on the phone when it cannot wait, and a straight answer either way.
- 5.0 from 11 Google reviews
- Licensed & insured
- 24/7 emergency service